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Information Technology Services
Information Technology Services

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call center

The Customer Services Call Center is located in Eppley Administration Building (EAB) Rm 104. We are open during normal University business hours. You can reach us at 554.HELP (4357). After-hours calls are routed to an ITS Computer Lab consultant who will help you with your computing issues.

The Call Center provides the following services to students, faculty and staff:

• Equipment checkout: laptop computers (all); electronic instruction 'clickers' and portable projectors (Facstaff only)
• A workstation where you can scan documents, pictures, etc.and burn them to CD or DVD
• Media Conversion - VHS to DVD; slides to DVD (for academic classroom use only)
• Assistance with data recovery
• Assistance with Lotus Notes over the Web (username, password reset, how to use)
• Assistance with myUNO (Blackboard) (username, password reset, how to use)